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Cancellation Policy Conference registrants are encouraged to save money by taking advantage of one of the early-bird registration rates—but please review the cancellation policy because by registering you provide an affirmation that you understand and accept the terms. If you choose to take advantage of the lower early-bird fees, and you subsequently have to cancel your registration, the cancellation policy prevails and there are no exceptions. Please plan to register on-site at the conference, at the higher rates, if you are concerned you might unavoidably have to cancel, because early registration discounts are subject to a cancellation penalty, up to and including the full forfeiture of your early registration fees paid. Only you can make this choice and it is fully your choice.
Written requests for refunds must be sent to the ASA Customer Service Department by fax to (415) 974-0300 or by e-mail to cancellations@asaging.org. Refunds will be issued no later than 45 days following the Aging in America Conference and will follow the schedule below. For cancellation requests received:
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